Privacy Policy

1. Information We Collect

Niox Pro Wave collects information to provide better services to all our users. The types of information we collect include:

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our software: Ensuring Niox Pro Wave functions properly and delivers the features you expect.
• To process your transactions: Handling purchases, subscriptions, and license activations.
• To communicate with you: Sending important updates, security alerts, support messages, and promotional information (with your consent).
• To improve our software: Analyzing usage patterns to enhance features, fix bugs, and optimize performance.
• To ensure security: Protecting against fraud, unauthorized access, and other security risks.
• To comply with legal obligations: Meeting regulatory requirements and responding to lawful requests.

3. Data Protection & Security

We implement robust security measures to protect your personal information:

• Encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Secure Storage: Personal data is stored on secure servers with restricted access.
• Payment Security: Payment information is processed through PCI-DSS compliant payment processors.
• Access Controls: Strict access controls limit who can view your personal information within our organization.
• Regular Audits: We conduct regular security assessments and vulnerability testing.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Sharing & Third Parties

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (payment processors, email services, analytics providers) under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
• With Your Consent: When you explicitly give us permission to share your information.

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal information for direct marketing or other purposes.
• Data Portability: Request transfer of your personal information to another organization.
• Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, please contact us using the information provided below.

6. Cookies & Tracking Technologies

Niox Pro Wave uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our software and website
• Personalize your experience
• Analyze traffic and improve our services

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our software and website.

7. International Data Transfers

Niox Pro Wave is based in the United Kingdom, but we may transfer and process your information in other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Privacy Shield certification (where applicable)
• Other legally recognized transfer mechanisms

8. Children's Privacy

Niox Pro Wave is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate action.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)
• Displaying a notice within the Niox Pro Wave software

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.